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About Us

Because we’re putting ugly and surplus produce to Good Use! Here at Good Use, we take the ugly produce grocery stores won’t buy and make cold-pressed juice out of them! We produce both raw and cold processed juices. Read more about our mission on our "about us" page
We use both organic and conventional/surplus produce.  Basically anything that is in need of going to good use. While we support sustainable farming methods, a huge amount of water, energy, and soil nutrients goes into growing all food that we believe should be utilized.
We source from California farms and local food distributors. They can face challenges of cancelled orders, large minimum quantity purchases, and having produce that they won't sell due to size, shape, or color imperfections.  We source ingredients weekly and create recipes based on what we receive, which means rotating and exciting new flavors for you!  
We are two separate companies but do often work together! While Imperfect sources from farms and distributes boxes to households, we source from local farms and distributors to make fresh products for business delivery and retail markets.  
We sure are! Our cold-processed juices are available in stores around the Bay Area! If you know of any stores that need Good Use products in their fridges, let us know in the Contact Us page.

Find Good Use at the stores below.



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What are your flavors?

For more information on flavors check out the shop.


How long does the juice last?

Raw juices have a shelf life of 3-5 days. Our bike couriers deliver, stock and organize your fridge. They are fridge stable for 3 days after delivery and “drink by” dates are always printed. If you want to get a larger delivery, splitting up between M/W or T/Th is suggested!

Our cold-processed juices are fridge stable for 45 to 90 days depending on the acidity of the juice. “Drink by” dates are clearly marked on the bottles. Please keep your juices refrigerated.


Where are the nutrition facts on the raw juice?

Because our flavors change everyday based on what’s surplus, seasonal, and “too ugly,” we aren’t able to test and print rigid nutrient facts each morning. We are proud to offer 100% fresh raw cold-pressed juices made with fruits, veggies, and delicious herbs and spices. No processing, no preservatives, no colors, no sweeteners.


What does “Cold-Processed” mean and how is it different from raw juice?

Our cold-processed juices are processed using a technique called High Pressure Processing (also known as cold-processing). Basically each bottle of juice is put in a vessel of cold water and subjected to a high level of isostatic pressure that destroys the bacteria that gives raw juice a shorter shelf life. Check out this awesome diagram to see how HPP works!  Read more about our process here.

Do you offer planned Juice Cleanses?

No, we do not.  We believe in supplementing a healthy diet with our juices. 

Do you add sugar or preservatives?

Absolutely no sugar or preservatives are added to our raw juices! They are 100% local, fresh, seasonal, and raw. Each serving is made with over 1.5 pounds of fruits and veggies!

How do you handle the juice pulp?

We work with local organizations that pick it up and drop it off with urban agriculture organizations who use it as compost. We even share some of our pulp with local baking businesses.

 

Group Orders

We sure do! Shoot us an email to support@gooduse.com with the following information and we’ll get back to you shortly!

  1. The date and time of the event.  (Note: we require at least 48 hours notice)
  2. A headcount of how many people will be served at the event.
  3. Any information related to allergies we should be aware of.

How do office juice subscriptions work?

You choose your product type, quantity, day(s) of delivery, and frequency and we stock your fridge accordingly. Billing and fridge stocking is taken care of and you can always adjust or cancel your subscription at anytime (outside of the order customization window). No contracts, no pressure. We typically start off with a 2 week trial where we offer 20% off to see if your team is really enjoying the juice. From there you can decide if it’s something you’d like on a more consistent basis.

How is the juice delivered?

All juices are delivered cold and stocked into refrigerators by our couriers. We use a seasoned team of bike couriers for deliveries to San Francisco offices, and we have dedicated drivers to service offices along the Peninsula and East Bay.

How often do you deliver? Is there a minimum order amount?

We are flexible with both delivery frequency and quantities. We’ll work with your budget and schedule to create the perfect juice order for your office size. We deliver daily, weekly, bi-weekly, or monthly to our customers. As long as it’s a business day, you can get juice!

 

Order Management

To view what's in your current or upcoming orders, go to MY ACCOUNT > UPCOMING DELIVERIES.  You can edit upcoming deliveries until the Cut-off date listed on each order.

To view past orders, go to MY ACCOUNT > DELIVERY HISTORY .  Here you can view and print invoices for past orders.

We try to make skipping your orders as easy as possible. As long as you skip your order before the Cut-off day/time for the order, there is no penalty for skipping and you won't be charged. 

To skip an upcoming order: 

Click MY ACCOUNT > UPCOMING DELIVERIES > and select "Skip Delivery" next to the order you would like to skip.

Once you've successfully skipped your order, you the option to Unskip your order up until the end of the customization window for that order. 

Due to the production and planning process required for juicing, after your customization window closes you won’t be able to skip or edit your order. 

The deadline for skipping/editing an order is shows as the "Cut-off" time listed for each order in the UPCOMING DELIVERIES section of your account. We will send a reminder email to notify you 2 days before the window closes. You can modify or skip an order prior to the close of the customization window..

Unfortunately, due to the production process and planning needed for juicing, after the customization window closes you won’t be able to skip/edit your order or receive a refund. 

A customization window is a set time frame that you can log into your account to customize or skip an upcoming order. 

The customization window is shown as "Cut-off" time for each order on the UPCOMING ORDERS section of your account.  Or it is also displayed at the top of each order in your "My Deliveries" shopping cart.

 

Account Information

If you need to update the email address on your account, reach out to our Customer Support Associates by submitting a request here here. We're happy to make this change for you!

To reset your password:

Step 1: Go to gooduse.com/login

Note: Please log out if you're already logged into your account

Step 2: Click "Forgot Password" 

Step 3: Enter the email associated with your Good Use Account

Note: If you aren't sure what email address is associated with your Good Use account, contact us

Step 4: Click "Submit"

Step 5: Check your email for an email from us with a link to reset your password. The email usually arrives within 10 minutes - don't forget to check spam or promotional folders.

Note: If you don't receive an email please contact us we'll be happy to assit! 

Step 6: Follow the link in the email

Step 7: Enter and confirm your new password

Step 8: Click the arrow to submit the change of password

Step 9: Go to gooduse.com and login with your new password

 

Billing

We process billing every other Friday for the previous two weeks of orders. Invoicing is on net 30 terms. You can choose to pay using a credit card on file, which is easiest. We run the charge and send you the remittance. We also accept ACH payments and Invoicing. If you'd like the ACH information, please contact support and we'll be happy to assit. Invoicing is on net 30 terms.
Regarding events, we ask that payment be made before the scheduled delivery.

To view an invoice for a past order:

Step 1: Click on the "Billing Details" section under the "My Account" menu.

Step 2: Scroll down to the "Billing History" section

Here you'll see a list of what you’ve ordered from us, organized by date (with the most recent first)

Step 3: Click "View Order" for the order date you'd like to review

All available credit will automatically apply to your next order, and any additional credit will roll over to following orders. 

 

Delivery

Yes you can!

Go to MY ACCOUNT > RECURRING ITEMS and select the next delivery date for each recurring item.  Please note: you can only change to delivery days that are available in your city/area.  

We deliver Monday - Friday to most of the bay area.
The time window will depend on the delivery day you've chosen and what is available for your area.
San Fransisco
Monday - Friday
Delivery window inside San Francisco 8:00am-11:30am
South Bay
Wednesday
Delivery window for south bay 8:00am-12:30pm
East Bay
Monday - Friday
Delivery window for east bay 8:00am-11:30am
East Bay Inland
Thursday
Delivery window for inland east bay 8:00am-12:30pm
For events, time window can be flexible

 

Other questions

We are doing our best to get everyone their deliveries during the windows we’ve promised, but there may be a day when your order might be delayed. We'll contact you ahead of time once we know your order will be delayed. If you haven’t received an update from us before noon the day of your scheduled delivery, please reach out to customer support. 

Good Use loves their customers! If you ever want to chat with us you can contact us via email or phone.

EMAIL:

Shoot us an email. support@gooduse.com We'll get back to you as soon as we can!

Phone:

Prefer to hear a human voice? You can call us at (415) 879-8459 and we'll be happy to assist you between the hours of 8 am - 5 pm (PST) Monday through Friday.  

 

"Excellent company, excellent mission! Good Use is undoubtedly one of our most popular items in the kitchen. This juice is an essential part of our vending offering, and an easy way to make our employees happy!"

"Good Use is by far my favorite snack offering that we have in our office. It's healthy and delicious and the customer service is also top-notch. The juice is always the first thing to disappear. Thank you for providing our team with a product that we love that also saves produce from being wasted!

"We love Good Use Juice! The flavors are awesome, packaging options always meet our clients' needs, and the deliveries are super convenient. The fact that the work they do is so good for the world is icing on the cake!"

"Our company looks forward every week to our delicious juices and energizing juice shots! Not to mention the healthy and unique snack selection as well. We feel great knowing we are saving produce from going to waste and are helping make our company a little greener. We highly recommend!"

"We love Good Use! The community looks forward to every time they deliver to see what flavors we have that week. Also, how can you argue with diverting perfectly good produce from compost bin to delicious juice?!"

"We’ve been loyal customers of Good Use since the very beginning in 2018. After we tried some samples of their juices we were hooked! We love that they are taking good fruit that no one wants to buy because of their external appearance and making delicious juices for everyone to enjoy. In addition, they are reasonably priced in comparison to other vendors in the market. This is an added benefit for our staff so they can enjoy a delicious and healthy beverage!"

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